What We do

Services That We Provide Are Here At Solvigos;

We are a team of determined individuals; who help their clients with customer support. Not only do we provide support, we also facilitate customers to the best of our abilities. Unlike other digital service providers.

  • Very responsive live chat support so the customers aren’t kept waiting.
  • Ticketing software to streamline incoming requests from customers.
  • Email support for less urgent but prioritized customer requests.
  • Support and facilitate your precious customers with knowledge base.
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New Clients

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Active Clients

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Rated 4.8 Above

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Active Support Agents

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Satisfied Clients

Our services

Tailored Solutions for Your Needs

eCommerce Customer Support

eCommerce Customer Support

eCommerce Customer Support [3]

CRM Support

CRM Support

CRM Support [3]

Technical Customer Support

Technical Customer Support

Technical Customer Support [3]

Web Development

Web Development

Web Development [3]

Our Services

From Inbox to Live Chat: 5 Reasons Solvigos is the Smartest Support Choice!

  • Elevate Your eCommerce Experience

    Optimize your online store with our expert support solutions, ensuring smooth operations and an enhanced customer experience.

    • Platform Support: Assistance for eCommerce platforms including Shopify, WooCommerce, Magento, Amazon, and PrestaShop to ensure smooth functionality.
    • Order & Dispute Management: Handle customer disputes and transaction issues efficiently on platforms like Stripe, PayPal, and Shopify Payments.
    • Inventory & Transaction Assistance: Ensure accurate stock management and secure payment processing.

    Customer Service Solutions: Enhance user satisfaction with streamlined query resolution and proactive support.

  • Seamless Integrations for a Smarter Workflow

    Connect your essential tools effortlessly for improved efficiency and automation.

    • Helpdesk & CRM Integration: Support for customer support and CRM systems including HubSpot, Salesforce, Zoho, Zendesk, Freshdesk, and Gorgias.
    • Third-Party API Support: Optimize your business with integrations for email support, chat support, and payment processing platforms like Stripe and PayPal.
    • Workflow Automation: Reduce manual work with smart business automation solutions.
    • Real-Time Data Sync: Keep your business updated with accurate and timely data synchronization across multiple platforms.

  • Keep Your Business Running Without a Hitch

    Minimize downtime and maximize efficiency with our 24/7 technical assistance.

    • Troubleshooting & Issue Resolution: Fast and reliable problem-solving to keep your business running smoothly.
    • Cybersecurity & System Protection: Safeguard your store from threats with advanced security protocols.
    • Performance Monitoring & Optimization: Ensure optimal system performance with proactive server maintenance.

    Software & Platform Assistance: Support for service platforms such as Freshdesk, Zendesk, Gorgias, and Freshchat to enhance operational efficiency.

  • Expert Web Development to Drive Digital Growth

    We build and optimize websites that are fast, user-friendly, and designed for conversions. From aesthetics to functionality, we deliver top-tier web solutions.

    • Custom Development: Create tailored websites that align with your business goals.
    • High-Speed Performance: Ensure fast load times for enhanced user experience.
    • Mobile-First Approach: Optimize responsiveness for seamless browsing across all devices.
    • SEO & Performance Optimization: Increase visibility and drive traffic to your site.

  • Build & Optimize for Digital Success

    Enhance your digital presence with optimized, high-performance websites.

    • Custom Development & Support: Assistance for eCommerce platforms such as Shopify, WooCommerce, Magento, BigCommerce, and OpenCart tailored to your business needs.
    • Website Optimization: Improve speed, user experience, and search engine rankings.
    • Responsive Design: Ensure a smooth and consistent user experience on all devices.
    • Search Optimization: Improve website ranking and attract more visitors with strategic enhancements.
REVIEWS

What Clients Are Saying

Alex B.

Head of Customer Success
A Game-Changer for Our Business! We struggled with website downtime and slow performance for months. Solvigos stepped in, optimized our eCommerce site, and now everything runs like a dream. Their team is professional, quick to respond, and truly understands our business needs. Highly recommend!

Anna Pilartz

Founder, Visahelp.de
Seamless Integrations & Outstanding Support We were facing serious issues integrating our Zendesk with our eCommerce store. Solvigos not only fixed the problem but also streamlined our entire workflow. Their integration support is top-notch, and their team is incredibly knowledgeable. Couldn't be happier!

Lorelei B.

Partner, Erasmus Fox
I've tried Zendesk and Intercom. Solvigos was simplest and most price effective for a small team that multi tasks. It’s been a life saver!
RECENT UPDATION

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