• CRM Support Premium

    CRM Support Premium

      CRM Support Premium

      $1,297.00
      $1,297.00

      (paid annually)

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      What You Get

      • ✔️ Comprehensive CRM ecosystem setup and optimization
      • ✔️ End-to-end automation with AI-based suggestions
      • ✔️ Multi-channel proactive campaign management
      • ✔️ Custom product tours and onboarding for different user tiers
      • ✔️ Chatbot development with advanced workflows and integrations (e.g./ CRM / websites)
      • ✔️ Fully customized help center / article management / and dynamic content updates
      • ✔️ 24/7 technical support for CRM and chatbot troubleshooting
      • ✔️ Advanced reporting with business insights and suggestions

      30-day guarantee + cancel any time.

    • CRM Support Standard

      CRM Support Standard

        CRM Support Standard

        $797.00
        $797.00

        (paid annually)

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        What You Get

        • ✔️ Advanced integration of multiple CRMs (e.g. / Zendesk / Freshworks / Intercom / Gorgias / Helpscout and many others)
        • ✔️ Workflow automation and advanced routing (5+ workflows)
        • ✔️ Multi-language proactive campaign setup
        • ✔️ User activity tracking and reporting + Basic reporting dashboards
        • ✔️ Creation of chatbot workflows and integration with websites
        • ✔️ Help center creation and customization with articles and FAQs
        • ✔️ Training for team members on CRM functionalities
        • ✔️ Priority email and live chat support

        30-day guarantee + cancel any time.

      • CRM Support Starter

        CRM Support Starter

          CRM Support Starter

          $297.00
          $297.00

          (paid annually)

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          What You Get

          • ✔️ Setup and integration of two CRM software platforms
          • ✔️ Basic automation setup (e.g. / email sequences / task assignments)
          • ✔️ Trigger and routing configuration for up to 3 workflows
          • ✔️ Onboarding and product tour setup for one team
          • ✔️ Email support for troubleshooting

          30-day guarantee + cancel any time.

        • eCommerce Premium Plan eCommerce Premium Plan

          eCommerce Premium Plan

            eCommerce Premium Plan

            $1,497.00
            $1,497.00

            (paid annually)

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            What You Get

            • ✔️ Full eCommerce store management (Shopify / WooCommerce / etc.)
            • ✔️ Customized invoicing and reporting solutions
            • ✔️ Dedicated multi-channel support (email / live chat)
            • ✔️ Integration of third-party tools (e.g. / payment gateways / shipping tools)
            • ✔️ Upselling and cross-selling support for customers
            • ✔️ Monthly strategy consultation for customer experience enhancement
            • ✔️ 9 hours/day with 45hours/week

            30-day guarantee + cancel any time.

          • eCommerce Standard Plan

            eCommerce Standard Plan

              eCommerce Standard Plan

              $1,297.00
              $1,297.00

              (paid annually)

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              What You Get

              • ✔️ Advanced order and inventory management
              • ✔️ Returns / refunds / and exchanges support
              • ✔️ Multi-channel customer inquiry handling (email and live chat)
              • ✔️ Custom Shopify/WooCommerce plugin setup
              • ✔️ Product listing optimization (SEO-friendly)
              • ✔️ Weekly performance analytics
              • ✔️ 8 hours/day with 40hours/week

              30-day guarantee + cancel any time.

            • eCommerce Starter Plan

              eCommerce Starter Plan

                eCommerce Starter Plan

                $697.00
                $697.00

                (paid annually)

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                What You Get

                • ✔️ Order processing and management
                • ✔️ Invoice generation and handling
                • ✔️ Basic product catalog management
                • ✔️ Shopify and WooCommerce support setup
                • ✔️ Customer inquiry response (via email)
                • ✔️ Daily status reporting
                • ✔️ 4hours/day with 20hours/week

                30-day guarantee + cancel any time.

              • Technical Customer Support Premium

                Technical Customer Support Premium

                  Technical Customer Support Premium

                  $1,997.00
                  $1,997.00

                  (paid annually)

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                  What You Get

                  • ✔️ Dedicated Tier II and advanced technical support
                  • ✔️ Full backend and database management
                  • ✔️ Advanced Tier II support for Blockchain
                  • ✔️ Custom setups and integrations (like HackerRank / CryptoHopper / etc.)
                  • ✔️ 24/7 technical support across all channels
                  • ✔️ High-volume ticket handling (unlimited tickets/month)
                  • ✔️ Advanced reporting with recommendations for system improvements

                  30-day guarantee + cancel any time.

                • Technical Customer Support Standerd

                  Technical Customer Support Standerd

                    Technical Customer Support Standerd

                    $1,597.00
                    $1,597.00

                    (paid annually)

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                    What You Get

                    • ✔️ Advanced Tier II support for complex issues
                    • ✔️ Regular backend optimization
                    • ✔️ Assistance with Blockchain project management
                    • ✔️ Database troubleshooting and maintenance
                    • ✔️ Integration and debugging for backend / languages supported Node.js / MySQL and MQL.
                    • ✔️ Multi-channel technical issue resolution (email and live chat)
                    • ✔️ Weekly reporting and insights

                    30-day guarantee + cancel any time.

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                  Alex B.

                  Head of Customer Success
                  Our team handles 4-5k emails monthly. Using different inboxes for every region and agent assignments, we can now handle all the emails without a mess.

                  Anna Pilartz

                  Founder, Visahelp.de
                  We used Zendesk for over 6 months, and felt like we were stuck in mud. Groove feels more natural and our team has never been more productive!

                  Lorelei B.

                  Partner, Erasmus Fox
                  I've tried Zendesk and Zoho. Groove was simplest and most price effective for a small team that multi tasks. It’s been a life saver!
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